1. Recognize the signs of discrimination
Discrimination can take many forms, and sometimes it’s hard to spot. Maybe you always get the worst tasks, are constantly ignored by colleagues, or hear inappropriate comments that cross the line. It can also happen even before you start: you’re not introduced “because you don’t fit the profile,” you’re asked questions unrelated to the job (e.g. about religion, pregnancy, or health), or you notice others are given priority without a clear reason.
2. Talk to your temp agency
You work through a temp agency, so they also have a responsibility. Has something happened during your application or at the workplace? Call or email your contact person and explain the situation. Your consultant can mediate, follow up on the issue, or even transfer you to another workplace if needed. Selection processes must be objective and free from discrimination; anything not relevant to the job should not play a role.
3. Keep track of what happens
It may seem like a hassle, but taking notes really helps. Write down:
- what exactly happened
- when it happened (date and time)
- who was present
- what was said
- any screenshots or messages
The more specific your information, the stronger your position if you decide to take further steps.
4. Where can you go for help
If you don’t get any response at your workplace, or if the situation gets worse, there are several official organisations that can support you.
Unia: Unia is the federal equal opportunities center that fights discrimination and provides advice and support to victims.
Vlaams Mensenrechteninstituut (VMRI): Since 2023, you can also turn to the VMRI in Flanders, an independent institution that handles discrimination and human rights violations within Flemish competences. They first initiate mediation and—if that does not lead to a result—can refer your case to their dispute chamber, which issues a decision on your complaint. You can contact them for mediation, information, and follow-up.
Institute for the Equality of Women and Men: The place to go for complaints and advice when you suspect you are being discriminated against on the basis of gender, sex characteristics, or gender identity.
Ombudsdienst/Service de médiation (Federgon): An independent service for issues involving temporary work agencies or HR service providers that are members of Federgon.
Flemish Ombudsdienst: They mediate in conflicts involving Flemish government services. This is useful if your assignment involves an organisation under Flemish authority.
FPS Employment: Here you’ll find official information about your labour rights, discrimination procedures, and what is legally allowed in the workplace. Also useful to better understand your rights as a temporary worker
5. Consider legal action
Does the situation persist or become serious? A legal expert or lawyer can advise you on your rights and possible next steps. Sometimes informal advice is already enough to better understand your situation.
Conclusion
Discrimination has no place anywhere—not during the application process and not in the workplace. You’re not alone: your temp agency, official institutions, and various support organisations are there to help you. By taking action, you contribute to a safer and fairer labour market for everyone.
Extra reading tip
Curious about appearance in the workplace? Also read our article: “Can your employer prohibit tattoos and piercings?”